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Financing

Starbucks' traffic declines continued last quarter

 By Jonathan Maze on Jul. 30, 2024

The coffee shop giant’s U.S. same-store sales fell 2% as its stores lost 6% of their customers. Same-store sales plunged in China amid a tough economy there and growing competition.

Beverage

Cold coffee on the rise: How operators can stay ahead of the trend

 Sponsored content from our partner Javo Beverage Co. on Jul. 23, 2024

As beverage sales continue to outpace overall sales in the restaurant industry, and cold brew is poised for exponential growth in the coming years, operators should plan now for the increase in demand.

Beverage

Blank Street Coffee is all in on matcha this summer—and pickleball

By Patricia Cobe on Jul. 12, 2024

The coffee chain developed three refreshing “gateway” drinks to lure customers who may not even like matcha. The goal: to build mid-afternoon traffic.

Beverage

Starbucks jumps on the energy drink bandwagon

By Jonathan Maze on Jun. 25, 2024

The Seattle-based coffee shop chain, eager to reverse a sales decline, this week introduced a line of energy drinks, hoping to lure more younger customers to its restaurants.

Financing

Starbucks' value offer is a bad idea

By Jonathan Maze on Jun. 13, 2024

The Bottom Line: It’s not entirely clear that price is the reason Starbucks is losing traffic. If it isn’t, the company’s new value offer could backfire.

Marketing

Starbucks makes a surprise jump into the value war

By Jonathan Maze on Jun. 11, 2024

The coffee shop chain is joining a growing number of fast-food restaurant chains pushing bundled deals to get customers to come in more often.

Financing

Starbucks hopes a more open mobile app can help reverse sales problems

By Jonathan Maze on Jun. 06, 2024

The coffee shop chain in July plans to open its app to everybody, not just Starbucks Rewards members. But it is already promoting its value there as it works to rebuild sales from occasional customers.

Beverage

Bridging The Gap: Overcoming Labor Costs And Supply With Automation—Without Sacrificing Style

Sponsored content from our partner Franke Coffee Systems Americas on Jun. 03, 2024

In an increasingly complex and expensive labor market, automated coffee solutions can significantly enhance margins for coffee operators. For most Americans, coffee is a part of their life. In fact, a...

Financing

Podcast transcript: Dutch Bros CEO Christine Barone

By Jonathan Maze on May 31, 2024

A Deeper Dive: Here is the transcript for the May 29 podcast with the chief executive of the drive-thru coffee chain, who talks real estate, boba and other topics.

Beverage

Coffee chain Blank Street opens 'The Green Room' as innovation cafe

By Patricia Cobe on May 14, 2024

The brand’s newest location in New York City’s Soho neighborhood showcases a rotating menu, beverages in test and an enhanced customer experience.

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