earnings

Operations

Shake Shack reinvents the labor deployment model

The burger chain joins a growing number of fast-casual chains using AI-driven technology to better manage staffing.

Financing

Tim Hortons' sales take a big hit in China

The coffee chain, which had been expanding aggressively in the country, has seen sales plunge there amid growing competition.

A shareholder has filed a class-action lawsuit accusing the coffee shop giant of making overly rosy projections late last year before its sales, particularly in China, turned starkly south.

The restaurants to be shuttered are in California, Ohio and Texas. The company blamed changes in the trade areas and cannibalization from its nearby restaurants.

The Bottom Line: Some restaurant chains did extremely well, others less so. And even those that seemingly did well did not do well, at least if you ask Wall Street.

Customers say they’re more satisfied with the burger chain’s food and service, but fewer are choosing to visit. That has dimmed the chain's near-term outlook.

In addition, three board members have resigned from the parent company of BurgerFi and Anthony's Coal-Fired Pizza, indicating bankruptcy could be coming.

For the second quarter, the Mediterranean chain reported industry-busting traffic growth of 9.5%. Why? It's perceived as a good value.

The parent of BurgerFi and Anthony's Coal Fired Pizza said there's substantial doubt about the company's ability to continue to operate.

The casual-dining chain wrapped two full years of turnaround with the Big Smasher burger and Nashville Hot Mozz driving in new guests.

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