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human resources

Workforce

National Restaurant Association to offer training aimed at curbing sexual harassment

 By Peter Romeo on May 20, 2018

The extension of ServSafe will highlight best employment and workplace practices, starting with free webinars this summer.

Operations

This week’s 5 head-turning moments: Politics as un-usual

 By Peter Romeo on May 10, 2018

Restaurants found themselves knee-deep in the swamp of politics and social controversy this week. Here are the gloppy details.

Workforce

Employee turnover rates show signs of easing

By Peter Romeo on May 10, 2018

But employers shouldn’t expect a return to easier days, warns researcher TDn2K.

Workforce

Restaurant turnover rates on the rise, again

By Alaina Lancaster on Oct. 13, 2017

Employee turnover is up after teasing the industry with plateauing numbers this summer.

Popeyes CEO uses Facebook to defuse firing controversy

By Peter Romeo on Apr. 23, 2015

After the dismissal of a pregnant manager who was robbed at gunpoint flared on social media into an unflattering controversy for the chain, Cheryl Bachelder used the same medium in an attempt to right the alleged wrong.

Leadership

8 lessons restaurateurs learned from horrible bosses

By Alaina Lancaster on Jun. 16, 2017

Check out these teaching moments from operators’ worst managers.

Technology

3 ways technology is helping restaurant staff personalize the guest experience

By Alaina Lancaster on Oct. 27, 2017

Here’s how metrics are helping employees take hospitality to the next level.

Workforce

Md. tries to ease burden of sick leave

By Peter Romeo on Apr. 12, 2018

A bill expected to be signed into state law would provide small employers with a tax credit to eligible employees.

San Francisco burb sets new minimum-wage bar of $16/hr.

May 07, 2015

The hike tentatively approved by the Bay Area city of Emeryville would set the highest wage rate in the nation.

Workforce

3 ways to snag more job applicants

By Alaina Lancaster on Jul. 08, 2017

Check out these recruiting strategies designed with millennials and Gen Zers in mind.

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