innovation

By Patricia Cobe on Aug. 30, 2024

Taco Bell, Wendy’s and Blaze Pizza are pushing new products out of the pipeline at a fast and frequent clip to excite younger guests and bring more of them through the doors.

Operations

Here's what the industry may have forgotten about Buca di Beppo

By Peter Romeo on Aug. 08, 2024

Restaurant Rewind: The latest bankruptcy filer started off as a rule-breaker that had the business talking.

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Technology

AI has arrived in restaurants. But what is it, exactly?

By Joe Guszkowski on May 10, 2024

Questions abound about this new-to-the-industry technology. Here’s a look at what we know about artificial intelligence, and what we don’t.

Food

BurgerFi launches the Better Burger Lab as an innovation pipeline

By Patricia Cobe on Apr. 24, 2024

The remodeled NYC location gives guests a chance to sample and provide feedback on new menu items before they roll out systemwide.

Workforce

Starbucks' union critics drop their demand for seats on the company's board

By Peter Romeo on Mar. 05, 2024

The move is the latest sign that relations are thawing and contract negotiations may soon begin.

Operations

Eatertainment booms as result of perfect storm

By Lisa Jennings on Oct. 23, 2023

From cricket and curling, to ping pong and pickleball, restaurant concepts that combine eating and drinking with fun and games are booming.

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Food

After a pandemic break, restaurants added a lot of new menu items this summer

By Patricia Cobe on Aug. 03, 2023

Customers returned to dining out and operators greeted them with a record number of limited-time offers. The result was a summer of love on restaurant menus.

Technology