labor

Shake Shack reinvents the labor deployment model

By Lisa Jennings on Sep. 05, 2024

The burger chain joins a growing number of fast-casual chains using AI-driven technology to better manage staffing.

Want happy restaurant employees? How's a relocation to Sweden sound?

By Peter Romeo on Sep. 04, 2024

Reality Check: New research shows how far the U.S. industry still has to go in improving its image—and what a difference an upgrade could make when it comes to retention.

Operations

Federal appeals court strikes down a controversial tip credit rule

By Jonathan Maze on Aug. 27, 2024

The U.S. Court of Appeals overturned the Biden Administration’s “80/20” guidelines, calling them arbitrary, in a victory for restaurant operators.

Workforce

DOL goes after tip-pool violators for nearly $2M

By Peter Romeo on Aug. 23, 2024

Investigators found two restaurants in the central area of the country that weren't following the rules, and vowed to continue hunting for instances of money being misdirected.

Financing

Have restaurants recovered jobs lost during the pandemic? Maybe not

By Jonathan Maze on Aug. 21, 2024

Federal revisions to jobs data suggest that restaurants and bars employ fewer people than initially thought.

Premium

Workforce

Solving the childcare puzzle would be a game-changer for restaurants

By Peter Romeo on Aug. 09, 2024

The perk is still a rarity in the business, despite its expected labor benefits. But efforts to bring it within reach are intensifying.

Workforce

Labor groups end their push to kill Arizona's tip credit via the ballot

By Peter Romeo on Aug. 08, 2024

One Fair Wage and its affiliate say they'll lobby for legislation to achieve the same end.

Workforce

Hotel workers in 4 cities start voting today on whether to strike

By Peter Romeo on Aug. 06, 2024

The walk-offs could involve up to 13,500 workers, though their union cites the possibility of "rotating strikes," where the walkouts proceed property by property for a limited time.

Workforce