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Workforce

Second meeting of California's fast-food wage panel was long on griping, short on substance

 By Peter Romeo on Aug. 01, 2024

Reality Check: Wages and other critical issues weren't addressed, with most of the three and a half hours focused on process and past wrongs.

Workforce

Michigan court puts the state's tip credit in peril

 By Peter Romeo on Jul. 31, 2024

The state Supreme Court ruled that efforts to temper the impact of a 2018 ballot initiative were unconstitutional. That measure calls for phasing out the credit and raising the minimum hourly wage to $15.

Workforce

Labor advocates air the demands they'll push on California's fast-food restaurants

By Peter Romeo on Jul. 29, 2024

In addition to a 3.5% hike in the sector's minimum wage, union representatives say they'll press the state's new Fast Food Council for pay protections, predictive scheduling and a louder voice.

Technology

California gig worker law upheld in win for delivery companies

By Joe Guszkowski on Jul. 25, 2024

The state’s Supreme Court ruled that Proposition 22 can stand, meaning workers for apps like DoorDash and Uber Eats will remain contractors rather than employees.

Workforce

New York City considers a bombshell change for hotel restaurants and bars

By Peter Romeo on Jul. 25, 2024

Legislation that already has nearly enough supporters to pass would essentially require the staffs of third-party managers to be employed wholly or jointly by the host hotel. But that's only a small part of the warranted changes.

Technology

Bojangles speeds ahead with drive-thru AI

By Joe Guszkowski on Jul. 24, 2024

The chicken and biscuit chain is expanding its voice bot, Bo-Linda, to hundreds of locations, calling the technology a “home run.”

Workforce

Restaurants have a hot opportunity to improve their reputation as employers

By Peter Romeo on Jul. 12, 2024

Reality Check: New mandates for protecting workers from dangerous on-the-job heat are about to be dropped on restaurants and other employers. The industry could greatly help its labor plight by acting first.

Technology

Pay hike for NYC delivery workers hasn't hurt demand, city says

By Joe Guszkowski on Jul. 12, 2024

Total orders increased 8% in the first quarter despite significantly higher fees. Delivery apps argued that their business has been stunted nonetheless.

Financing

Can technology fix restaurants' workforce issues?

By Jonathan Maze on Jul. 03, 2024

A Deeper Dive: The podcast features National Restaurant Association CEO Michelle Korsmo, and a discussion with RB Senior Tech Editor Joe Guszkowski on AI in the drive-thru.

Workforce

Los Angeles eyes new packet of benefits for fast-food workers

By Peter Romeo on Jul. 03, 2024

Legislation proposed to the City Council on Tuesday would require employers to provide additional training, more paid time off and advance shift scheduling.

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