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Technology

Presto plans to improve its drive-thru AI by letting it make mistakes

 By Joe Guszkowski on May 17, 2024

The restaurant technology company’s latest product, Pure AI, cuts out human minders to allow the software to learn on its own.

Workforce

Cheating on employee drug tests is at an all-time high

 By Peter Romeo on May 15, 2024

The likelihood of workers testing positive, particularly for marijuana use, was particularly high for workers involved in workplace accidents.

Workforce

Southern Smoke Foundation plans to double its no-cost mental health services for foodservice workers

By Lisa Jennings on May 14, 2024

The Behind You program by the Southern Smoke Foundation will connect those in the food-and-beverage industry to mental health services in five more states. The nonprofit hopes to raise $1 million this year for the expansion.

Operations

BJ's margins make a leap, with help from AI

By Joe Guszkowski on May 03, 2024

A new AI-powered scheduling tool, among other initiatives, helped make the casual-dining chain's restaurants more profitable in the first quarter.

Operations

Texas Roadhouse continues its hot streak

By Joe Guszkowski on May 03, 2024

The chain reported another quarter of impressive sales and traffic growth, and its margins increased, too.

Financing

Restaurant job growth appears to be slowing

By Jonathan Maze on May 03, 2024

The restaurant industry added 6,600 jobs in April, according to new federal data, continuing a pattern of slower overall job growth.

Workforce

New York mandates a new employee benefit: Paid leave for expectant parents

By Peter Romeo on Apr. 30, 2024

The state's nearly $400 billion budget also obliges restaurants and other employers to provide paid half-hour breaks for nursing mothers.

Operations

Chipotle raises menu prices in California up to 7%

By Lisa Jennings on Apr. 24, 2024

California's AB1228 pushed the fast-casual chain's wage up 20% and menu price hikes will cover the cost. But with first-quarter traffic up more than 5%, Chipotle officials are not worried.

Workforce

Overtime pay to be extended to salaried employees earning less than $43,888

By Peter Romeo on Apr. 23, 2024

The pool of managers entitled to time-and-a-half pay will jump again on Jan. 1, then increase every three years.

Workforce

Negotiations between Starbucks and its employees' union are set to begin

By Peter Romeo on Apr. 22, 2024

Simultaneously, the coffee chain's U.S. Supreme Court case commences Tuesday. It challenges certain of the NLRB's regulatory policies.

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