Quick_Service

Financing

How does Brian Niccol solve a problem like Starbucks?

The coffee shop chain’s challenges are numerous, from its complexity to its drinks to China. It has activist investors and a vocal chairman emeritus in Howard Schultz. Now it has its second new CEO in two years.

Leadership

Chick-fil-A names Susannah Frost president

Frost currently leads restaurant development and field operations for the chicken sandwich chain. The company also named a new chief operating officer.

The sandwich giant plans to give digital customers $6.99 Footlong subs starting later this month. The company has seen soft sales in recent months as consumers cut back on dining.

A Deeper Dive: Kerri Harper-Howie, a second-generation McDonald's operator out of California, joins the RB podcast to talk about the ups and downs of operating a franchise.

The fast-food chain, and most of its sister concepts, watched sales soften last quarter as consumers pull back on spending. But Tim Hortons Canada is thriving.

The doughnut chain said it is exploring plans to go nationwide in Walmart stores as it expands its deal with Target and McDonald’s.

The fast-food chain introduced a new Collector’s Meal featuring a selection of six cups highlighting some past marketing ties.

The Mexican chain’s same-store sales rose 5% last quarter, thanks to Cantina Chicken, even as customers reduce visits to other fast-food chains, including other Yum Brands concepts.

The Bottom Line: The company’s flagship brand is struggling in its domestic market as it loses ground to competitors. But it warranted barely a mention on the company’s earnings call.

But the fast-food chain expects to push more value this year as it loses customers amid concern about high prices.

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