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Restaurant Business

Marketing

With traffic slumping, it's go time for restaurant loyalty programs

 By Peter Romeo on Aug. 08, 2024

Reality Check: So-called one-to-one marketing has been touted as a sure-fire remedy for flagging business. Now's the time for proof.

Operations

Red light on a major traffic change spares NYC restaurants from more cost pressure

 By Peter Romeo on Jun. 06, 2024

Government Watch: New York Gov. Kathy Hochul has indefinitely suspended congestion pricing, shielding the local industry from a crimp in its supply chain. The development was one of several breaks this week in the business' favor.

Technology

Payment processor Shift4 to acquire Revel Systems for $250M

By Joe Guszkowski on May 10, 2024

Shift4 said the deal would create cross-sell opportunities for its payments and POS businesses. It brings together two of the industry's biggest suppliers.

Operations

How restaurants can make margin improvements that improve the bottom line

Sponsored content from our partner IFMA on Apr. 24, 2024

Boost margins without alienating customers. IFMA's Restaurant Margin Optimization Model offers insights from industry leaders on menu engineering, supply chain efficiencies, and marketing tactics.

Operations

Restaurants lean strongly toward a re-election of Trump

By Peter Romeo on Apr. 17, 2024

A straw poll conducted during the National Restaurant Association's Public Affairs Conference found a nearly 2:1 preference for the Republican ex-president.

Operations

Frisch's vies to keep nostalgia from becoming quicksand

By Peter Romeo on Apr. 15, 2024

You're not going to find boba tea or the latest tech there, says CEO James Walker. But you're not going to be bored with the same old same ole, either, he says.

Leadership

Peter Cancro: Jersey Mike’s is ‘always for sale’

By Heather Lalley on Apr. 15, 2024

The sub shop CEO, in accepting the 2024 Restaurant Leader of the Year award, said he just hasn’t received the right offer yet for the fast-growing chain.

Workforce

EEOC broadens employers' obligations to pregnant workers

By Peter Romeo on Apr. 15, 2024

The updated workplace regulations require companies with at least 15 employees to make such concessions as allowing expectant mothers to sit down while working and adjusting schedules to permit time for doctor visits.

Technology

California bill would force delivery apps to disclose what restaurants pay

By Joe Guszkowski on Apr. 08, 2024

Customers would be able to see the commissions that DoorDash, Uber Eats and Grubhub charge to restaurants. Opponents say it would also expose that data to competitors.

Technology

Olo teams up with Qu to digitize card swipes at the POS

By Joe Guszkowski on Mar. 08, 2024

Under a new integration, restaurants will be able to get more data from card-present transactions at the drive-thru and front counter.

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