Reinvention of Starbucks

Financing

After a critical self-assessment, Starbucks pursues a course correction on labor

Management says it’s regearing for life as a partially unionized business, in part by improving baristas’ experiences.

Financing

Laxman Narasimhan takes the helm of a changing Starbucks

More than a year into the job, “Laks” is putting his stamp on the coffee giant. His efforts will be critical to the venerable company’s future.

Once known for being a “third place” between work and home, the coffee chain has evolved into a convenience-focused giant serving increasingly complex, customized beverages. Keeping pace can be difficult.