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Marketing

How a summer of bold marketing fueled a comeback at Chili's

 By Joe Guszkowski on Sep. 05, 2024

An attack on the Big Mac and a pair of viral TikTok trends helped make Chili’s cool again. Now the challenge will be keeping it that way.

Financing

Restaurant buyers have little interest in actual restaurants

 By Jonathan Maze on Sep. 05, 2024

The Bottom Line: There is a clear line in what restaurant chain buyers want right now. They want franchisors, not the restaurants themselves.

Financing

Pinstripes warns of staff cutbacks after a challenging quarter

By Peter Romeo on Sep. 05, 2024

The bocce-and-bowling concept is aiming to reduce overhead by another $4 million, after cutting unit-level expenses by $10 million in the first quarter.

Financing

Kamala Harris pledges to help more restaurants and other small businesses get off the ground

By Peter Romeo on Sep. 05, 2024

In a campaign speech Wednesday, the Democratic candidate promised to raise the tax credit for startups to $50,000, from the current $5,000. She also vowed to cut the red tape new ventures face.

Operations

Shake Shack reinvents the labor deployment model

By Lisa Jennings on Sep. 05, 2024

The burger chain joins a growing number of fast-casual chains using AI-driven technology to better manage staffing.

Financing

Red Lobster set to exit bankruptcy after court approval

By Joe Guszkowski on Sep. 05, 2024

A judge cleared the way for the seafood chain to be acquired by Fortress Investment Group, which has a plan to revitalize the chain.

Financing

Most customers think restaurants are getting expensive

By Jonathan Maze on Sep. 04, 2024

The Bottom Line: A pair of studies by Revenue Management Solutions provide a sobering look at the views of consumers on restaurant prices and their dining habits.

Financing

Arizona-based Wildflower acquired by Japan-based restaurant conglomerate for $28.2M

By Lisa Jennings on Sep. 04, 2024

It's the second U.S. restaurant brand buy for Tokyo-based Create Restaurants Holdings, which also bought Il Fornaio in 2019.

Financing

Value and cups appear to be helping McDonald's regain customers

By Jonathan Maze on Sep. 04, 2024

Surveys and traffic data suggest that the Chicago-based fast-food chain has improved its results in recent weeks, thanks to a value meal and Collectors’ Cups.

Workforce

Want happy restaurant employees? How's a relocation to Sweden sound?

By Peter Romeo on Sep. 04, 2024

Reality Check: New research shows how far the U.S. industry still has to go in improving its image—and what a difference an upgrade could make when it comes to retention.

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