Technology

The latest news and trends in restaurant technology
Technology

3 new touchpoints for frictionless service

Frictionless service—when transactions at restaurants, between ordering, paying and receiving a meal, happen with less human interaction to slow down the process.

Technology

How to engineer a digital menu

When done right, digital menu features on tabletop tablets can boost sales and customer satisfaction.

Speculation about the next big thing was rampant among 900 attendees of FSTEC, the industry's annual re-up on technology trends.

The experts who speculated at FSTEC about restaurant technology's direction definitely saw some curves ahead.

The Starbucks founder does believe his company could benefit from a future with a trusted cryptocurrency, says RB's The Bottom Line.

2011 is just around the corner. Time to start thinking about your New Year’s restaurant technology wish list. You may soon be texting bills to your customers and updating your digital menu on the fly.

Instead of fighting the growing trend of restaurant customers posting photos of their menu orders, Felipe Donnelly, owner of Cómodo, a four-month old Latin American eatery in Soho, New York, has embraced it, using the photos to create what is being called the first Instagram menu.

Chef Jose Andres and other prominent foodservice figures have invested in a guest management system that ties a restaurant’s POS system to online reservation services like Open Table.

Mobile apps still seem to be that white whale many operators can’t bag.

Shifts that started this year may redirect the industry for years to come.

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