Technology

The latest news and trends in restaurant technology

McDonald’s, Wendy’s and more buy into kiosks—here’s why

By Lauren Hallow on Mar. 09, 2017

Restaurant Business breaks down the plans for kiosk implementation at top chains and checks in with other concepts that already use kiosks, including Panera, to see how the technology is working for them.

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IHOP introduces online ordering platform nationally

By Restaurant Business Staff on Nov. 16, 2017

The new platform is part of the chain’s continuing push into off-premise.

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Restaurants get creative with QR codes

By Amanda Kooser on Sep. 11, 2012

According to a 2012 study by mobile barcode producer Scanbuy, quick serve restaurants are behind only consumer packaged goods companies in their use of QR code for promotional campaigns. Here are some QR campaigns that caught our attention, and more importantly, the customers'.

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Technology very much in hand at NRA show

By Joann Whitcher on May 23, 2013

The restaurant industry’s shift to mobile technology was reflected on the show floor of this year’s NRA conference, with exhibitors showcasing the latest apps for everything from customer loyalty programs to systems for online ordering, labor scheduling, payments, and guest entertainment.

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Buffalo Wild Wings' plan to take itself to the next level

Nov. 24, 2014

Buffalo Wild Wings is widely regarded in the business community as a leader. So where is that leader taking its consumer-facing technology?

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Implementing credit card chip technology

By Sara Rush Wirth on Sep. 14, 2015

Starting next month, those operators that don’t update their EMV equipment may be held liable for data breaches, an onus that now falls on the banks.

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A techie fast casual ups its tech game

By Sara Rush Wirth on Sep. 12, 2016

With a new CEO at the helm, The Melt rolled out a new look to improve efficiencies and better the customer experience.

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Efficient digital signage is smarter than the average menu board

By Amanda M. Westbrooks on May 25, 2017

Scott Redler has no trouble counting the reasons that Freddy’s Frozen Custard & Steakburgers invested in digital menu boards. The chain’s chief operating officer says that in a growing...

Technology