Workforce

Best practices for improving recruitment, retention and training

Restaurants are struggling to find people

By Jonathan Maze on Feb. 09, 2018

Higher wages are putting pressure on chains to grow sales in a tough environment.

This week’s 4 head-spinning moments: Labor troubles

By Peter Romeo on Apr. 26, 2018

As if supply and demand weren’t enough of a labor problem for restaurants, along comes a pummeling from unions and their fellow travelers, including the vote by a Burgerville unit's staff to unionize.

Workforce

Retooling the workforce

By Joan M. Lang on Mar. 24, 2015

For TGI Fridays U.K., CEO Karen Forrester’s people-first strategy has paid off in more ways than one.

Workforce

7 ways to reduce last-minute staff cancellations

By Alaina Lancaster on Mar. 08, 2017

Here’s how to avert last-minute staffing shortages.

Workforce

Judge shoots down Obama overtime rule

By Alaina Lancaster on Aug. 31, 2017

A federal judge in Texas has struck down an Obama administration rule that would have raised the salary threshold at which restaurants would have to pay overtime.

Workforce

Another big-name restaurateur is accused of sexual harassment

By Peter Romeo on Dec. 13, 2017

The allegations against Ken Friedman also bring to light more lurid accusations against Mario Batali.

Workforce

Restaurants find an ally in their fight to keep the tip credit: Servers

By Peter Romeo on Feb. 16, 2018

A newly formed national organization is aiming to combat proposals for disallowing the credit.

Workforce

Thinking of using payroll debit cards? Read this first

By Dina Berta on Jun. 16, 2015

Allowing employees to draw from an account with a debit card is a growing practice among restaurateurs. But there are some do’s and don’ts that converts should consider.

Workforce