consumers

Secret shoppers in a study from Intouch Insight were far less satisfied when their meal arrived after others were dropped off along the way—a common practice for apps like DoorDash, Uber Eats and Grubhub.

The shuttered seafood restaurant had been a mainstay in Danville, which is working to overcome past economic challenges.

But customer concerns over portions did little to slow the burrito chain in Q2, when same-store sales soared by more than 11%.