Tech Check

Joe Guszkowski

Senior Technology Editor Joe Guszkowski looks at the week’s technology trends and news, examining the continued influx of new technologies into restaurants, including mobile ordering, delivery, artificial intelligence, virtual brands, ghost kitchens and robotics.

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Dynamic pricing is a case of right place, wrong time

By Joe Guszkowski on Aug. 27, 2024

Tech Check: Consumers are too on edge right now for restaurants to mess with pricing. It’s a shame, because the industry could use the boost.

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In third-party delivery wars, consumers come out on top

By Joe Guszkowski on Aug. 21, 2024

Tech Check: Delivery apps have been showering customers with promotions lately as they compete for supremacy. Where does that leave restaurants?

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Restaurants won't survive by standing still

By Joe Guszkowski on Aug. 09, 2024

Tech Check: The critique that tech is ruining hospitality holds the industry to an impossible standard.

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Is third-party delivery inflation-proof?

By Joe Guszkowski on Aug. 02, 2024

Tech Check: DoorDash posted another record quarter despite widespread consumer concerns about prices. Here’s why delivery is defying the odds.

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As restaurant tech consolidates, an ode to the point solution

By Joe Guszkowski on Jul. 24, 2024

Tech Check: All-in-one may be all the rage, but there’s value in being a one-trick pony.

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5 surprising tech developments from the first half of 2024

By Joe Guszkowski on Jul. 09, 2024

Tech Check: The year has been defined by head-turning moves from unlikely players, including Grubhub, C3 and American Express.

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AI in the drive-thru is only a matter of time

By Joe Guszkowski on Jun. 27, 2024

Tech Check: McDonald’s recent setback aside, the technology is on track to become a standard feature of fast food. The benefits are just too good to ignore.

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