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Operations

New restaurant equipment and back-of-the-house technology
Operations

Shake Shack reinvents the labor deployment model

 By Lisa Jennings on Sep. 05, 2024

The burger chain joins a growing number of fast-casual chains using AI-driven technology to better manage staffing.

Operations

A revived Foxtrot to open in Chicago

 By Chuck Ulie on Sep. 03, 2024

The restaurant-retail hybrid, which ceased operations in April, is being resurrected by its founders, with plans to reopen more locations through 2025—with an expanded foodservice offering.

Operations

Major seafood supplier pleads guilty to selling junk fish as primo species

By Peter Romeo on Sep. 03, 2024

Government Watch: The Department of Justice said Quality Poultry and Seafood pulled the con for 17 years.

Operations

Joint employer makes a surprise comeback

By Restaurant Business Staff on Aug. 30, 2024

Working Lunch: Ed Egee, VP of government relations and workforce development for the National Retail Federation, joins the podcast to discuss a recent NLRB decision.

Operations

Signs of financial distress are mounting for Shari's Restaurants

By Lisa Jennings on Aug. 29, 2024

The 45-year-old family-dining chain faces multiple accounts of unpaid rent and taxes, eviction notices and unit closures.

Operations

Shake Shack to close 9 underperforming units

By Lisa Jennings on Aug. 28, 2024

The restaurants to be shuttered are in California, Ohio and Texas. The company blamed changes in the trade areas and cannibalization from its nearby restaurants.

Operations

Federal appeals court strikes down a controversial tip credit rule

By Jonathan Maze on Aug. 27, 2024

The U.S. Court of Appeals overturned the Biden Administration’s “80/20” guidelines, calling them arbitrary, in a victory for restaurant operators.

Operations

Restaurants make progress on credit card fees at the state level

By Restaurant Business Staff on Aug. 26, 2024

Working Lunch: The political podcast featuring Align Public Strategies features Brennan Duckett, director of technology and innovation policy for the National Restaurant Association.

Operations

Get ready for convenience-store consolidation to pose a growing restaurant threat

By Heather Lalley on Aug. 20, 2024

Retail Watch: Circle K’s owner wants to buy 7-Eleven’s owner, as well as the regional GetGo convenience chain. The deals will likely fuel even more fast-food competition.

Operations

Kaiseki menus, Detroit-style pizza and a West African chef's pop-up

By Patricia Cobe and Bret Thorn on Aug. 13, 2024

Menu Talk: Pat and Bret discuss the latest food and drink trends and share an interview with Akhtar Nawab on the evolution of food halls.

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